Terms and conditions
General terms and conditions
1. Scope of application:
1.1. These terms and conditions apply to all legal transactions between Valuelab Development GmbH Graben 28/1/12, 1010 Vienna, FN 572940i HgWien (hereinafter “Valuelab”) and its customers. This applies in particular, but not exclusively, to contractual relationships within the framework of the “Value Lab Transformation Program” with customers or with other services that are offered or provided online or in any other way as part of the website.
1.2. By using Valuelab's services, customers agree to the application of these terms and conditions.
1.3. Conflicting terms and conditions are not part of the contract. Valuelab reserves the right to change these terms and conditions at any time and without giving reasons. Customers will be notified of the change separately. The version valid at the time of conclusion of the contract, or the amended and uncontradicted version, is applicable.
1.4. Valuelab's offers are only available to companies; they cannot be used by private individuals.
1. Valuelab services:
2.1. Valuelab offers a unique training program for growth companies, in particular through the “ValueLab Transformation Program” product. A 15-month intensive program will prepare you for your exit. After completing the program, they have found successors or buyers who are most likely interested in a takeover and thus secure the entrepreneur's personal and financial freedom; a motivated team that can take on more responsibility and secure jobs because the company functions independently of the owner.
2.2. As part of the Value Lab Transformation Program, Valuelab provides the following services in particular: personal advice in live coaching, high-quality content on the Valuelab online platform, practical instructions and blueprints from experienced experts, and exchange with other entrepreneurs in the network.
2.3. The program focuses on the following key topics: Objectives and Vision, Personnel and Management, Market, Competitive Environment and Business Model, Independence from Previous Owners, and Economic Situation, Finances and Law.
2.4. Valuelab also offers other, targeted business consulting services. The services offered are subject to continuous changes, in particular expansions, due to corresponding customer demand. Only the services listed and available on the website are available.
In particular, the following services are offered:
-Business evaluation (1 day workshop including evaluation);
- Executive training (2nd FC level) - on request;
- additional coaching/consulting hours;
- Booking from various experts
2.5. The service can be provided by Valuelab itself or by involved subcontractors/experts.
2. Conclusion of contract
2.1. By selecting one of the Valuelab services presented on the website, the customer is redirected to the CopeCart GmbH website “CopeCart” (www.copecart.com), which can be used to complete the ordering and payment process. The customer acknowledges that the respective CopeCart terms and conditions apply, which will be referred to separately when ordering and that the payment details will be transmitted to CopeCart.
2.2. The presentation of the services on the website does not represent a legally binding offer, but a non-binding catalog of the services offered. The customer's order represents an offer to Valuelab. The contract is only concluded when the order is confirmed or when Valuelab actually performs the services.
2.3. Only entrepreneurs can use Valuelab's services.
3. Provision of services via Blink.itGmbH & Co. KG
3.1. Valuelab provides services via the e-learning platform of blink.it GmbH & Co. KG “blink.it” (www.blink.it/en) in application of their terms and conditions, which will be referred to separately upon registration.
3.2. After completing the order and payment process via CopeCart, the customer is therefore redirected directly to the blink.it website for complete registration.
3.3. The entire processing of the e-learning program is also carried out via blink.it. The customer therefore agrees that all data and information required as part of Valuelab's services will be transmitted to blink.it and processed in accordance with their terms and conditions and data protection agreement.
4. Information obligation and cooperation of the customer/Declaration of completeness
4.1. The customer ensures that, when fulfilling the consulting mandate, the organizational framework allows work to be carried out as undisturbed as possible and conducive to the rapid progress of the consulting process.
4.2. The customer will also provide Valuelab with comprehensive information about previous and/or ongoing consultations — including in other specialist areas.
4.3. The customer ensures that Valuelab is provided with all documents necessary for the fulfilment and execution of the consulting assignment in a timely manner and that him/her is informed of all processes and circumstances that are important for the execution of the consulting assignment. This also applies to all documents, processes and circumstances that only become known during employment.
4.4. In particular, the customer will provide the required documents on time and upload them in accordance with the information on the website.
4.5. Communication between the customer and Valuelab takes place exclusively via the communication channels described on the Valuelab website or via blink.it.
4.6. The customer ensures that the content provided by him is free from third-party rights and that its publication does not violate applicable law in any way. The content provided also includes content and its sources that the customer recommends or suggests to Valuelab with regard to their task performance.
4.7. Should a third party claim the infringement of rights or other legal violations from Valuelab, Valuelab shall immediately inform the customer. In this case, the customer has the right to take over the defense and indemnifies Valuelab from all claims and damages.
4.8. Valuelab's services are provided via individual modules, with a specific duration defined for each module on the website. The customer is required to complete the modules within the specified time, otherwise Valuelab will incur considerable additional costs.
5. Compensation/fee
5.1. Valuelab receives a fee for carrying out its services in accordance with the booking option selected by the customer on the website (or CopeCart website) or an individually prepared offer. The fee is due for payment in accordance with the booking options.
5.2. The payment methods listed on the website (or CopeCart website) and with the involvement of the providers listed there are available. The customer has no legal claim to a specific (not offered) payment method.
5.3. Valuelab has the right to automatically charge a payment method stored by the customer (e.g. credit card, PayPal, SEPA direct debit mandate) for this purpose and, if necessary, to authorize a reasonable additional amount for further services. Different payment terms may be agreed in writing between the contracting parties.
5.4. Subject to an express provision to the contrary, all amounts mentioned are net amounts, i.e. plus statutory sales tax.
6. Contract duration
6.1. The duration of the contract is determined by the booking option selected on the website or as part of the order and payment process via CopeCart.
6.2. Valuelab is granted a special right of termination in the event that the customer fails to fulfill its obligations under 5. Should, therefore, despite a written warning (by email or via the e-learning system) and a grace period of 7 working days, the customer fails to fulfill his services in accordance with 5th, in particular the completion of the respective modules within the specified framework (5.8.), Valuelab may terminate the contractual relationship with immediate effect. As a result of this termination of the contract, the customer is not entitled to any claims for compensation or recovery of amounts already paid. Upon termination, Valuelab is released from any further provision of services.
7. Prices, terms of payment, installments and due dates
7.1. The entire payment process is processed via CopeCart (see 3.), so the payment terms apply on the CopeCart website. The following provisions apply on a subsidiary basis.
7.2. The prices on the website are net prices (excluding statutory value added tax), unless otherwise stated.
7.3. The possible payment methods may vary per product.
7.4. An invoice is always sent by email in the form of a PDF document. The invoice amount is due immediately upon receipt of the invoice.
7.5. Access to the respective offers is subject to prior receipt of payment. In the case of payment by invoice, approval may only be carried out once the amount has been credited to our account.
7.6. If the customer is in default of payment or otherwise in default, Valuelab is entitled to refuse service or delivery until all payments due have been made. In addition to default interest of 10% per year, the customer must pay €25, -- (lump sum reminder fee). Valuelab is entitled to withhold, interrupt, delay or completely discontinue services without being obliged to compensate for any damage that may arise. These rights are without prejudice to other contractually agreed or statutory rights and claims. In addition, in the event of default, the customer is obliged to reimburse the costs of an intervening lawyer in accordance with RATG.
7.7. If an issued SEPA direct debit mandate is terminated without legal reason, in addition to bank charges for chargebacks, legal advice must also be paid.
8. Protection of intellectual property
8.1. The copyrights to the works created or documents made available by Valuelab remain with Valuelab. They may be used by the customer during and after termination of the contractual relationship exclusively for purposes covered by the contract. The customer is therefore not entitled to reproduce and/or distribute or change the work (s) without the express written consent of Valuelab. Under no circumstances does Valuelab — in particular for the accuracy of the work — arise as a result of unauthorised reproduction or distribution of the work — vis-à-vis third parties.
8.2. The customer's breach of these provisions entitles Valuelab to immediately terminate the contractual relationship early and to assert other legal claims, in particular for omission and/or compensation.
9. Liability
9.1. Valuelab does not guarantee that a specific success, such as company growth or an increase in value, will be achieved in connection with the services provided, as this is also dependent on numerous other circumstances.
9.2. Valuelab is liable to the customer for damages — with the exception of personal injury — only in the event of gross fault (intent or gross negligence). This also applies mutatis mutandis to damage caused by third parties brought in by Valuelab 9.3. Claims for damages in connection with Valuelab's services are limited to the typically occurring foreseeable damage and the amount limited to the order volume.
9.4. Claims for damages against Valuelab can only be brought before the court within six months of becoming aware of the damage and the person causing the claim, but no later than three years after the event giving rise to the claim.
9.5. Liability for slight negligence, with the exception of personal injury, as well as compensation for subsequent damage, pure financial losses, indirect damage, loss of production, financing costs, replacement energy costs, loss of energy, data or information, lost profit, lost savings, interest losses and damage arising from third-party claims against the customer are excluded.
10. Confidentiality
10.1. Valuelab undertakes to maintain absolute confidentiality about all business matters that come to its knowledge, in particular business and trade secrets as well as any information that it receives about the nature, scope of operation and practical activities of the customer.
10.2. The duty of secrecy extends indefinitely beyond the end of this contractual relationship. There are exceptions in the case of statements required by law.
10.3. Valuelab is, however, entitled to forward the information received to subcontractors/experts who provide all or individual services offered on the website for Valuelab. These subcontractors/experts are also subject to confidentiality.
10.4. Valuelab is entitled to process personal data entrusted to it within the scope of the contractual relationship. The client guarantees to the contractor that all necessary measures have been taken for this purpose, in particular those within the meaning of the Data Protection Act, such as declarations of consent from those affected.
11. Data processing and data protection
Valuelab respects the privacy of its customers. All data is kept strictly confidential and is never passed on to third parties. Valuelab undertakes to comply with the currently valid version of the Data Protection Act and refers to its privacy policy, which is available at https://www.value-lab.com/datenschutz can be viewed.
12. Final provisions
12.1. The contractual relationship between Valuelab and its customers is governed exclusively by Austrian law without the referral standards of international private law and to the exclusion of the UN Sales Convention.
12.2. Vienna is agreed as the place of fulfilment for all services provided by the provider.
12.3. The competent court in 1010 Vienna is agreed as the exclusive place of jurisdiction for all claims in connection with an arising contractual relationship between the provider and its customers.
12.4. Should one or more provisions of these general terms and conditions be ineffective in whole or in part or lose their legal validity later on, this shall not affect the validity of the remaining terms and conditions. The ineffective provision is replaced by the relevant statutory provision or is governed by the mutual will of the parties on a subsidiary basis.
As of March 2022
Imprint
Valuelab Development GmbH
Graben 28/1/12
1010 Vienna
DISTANCE: +43 664 885 27 450
E: office@value-lab.com
W: value-lab.com
UID: ATU77734926
FN: FN 572940 i
Management: DI Martin Egger